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GDPR Compliance

Your rights under the General Data Protection Regulation

fuse-matrix is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Data Controller

fuse-matrix acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Data Controller: fuse-matrix
Address: 47 Clerkenwell Road, London EC1M 5RS, United Kingdom
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity

We process your name, email, and service preferences to respond to enquiries, process bookings, and deliver our culinary education services. This processing is necessary for the performance of our contract with you.

Legitimate Interests

We may process certain data for our legitimate business interests, such as improving our services, analysing website usage, and ensuring the security of our systems. We ensure these interests do not override your fundamental rights and freedoms.

Consent

Where required, we obtain your explicit consent before processing personal data. This includes marketing communications and the use of non-essential cookies. You may withdraw consent at any time.

Legal Obligation

We may process personal data to comply with legal obligations, such as tax reporting requirements or responding to lawful requests from public authorities.

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and, if so, to access that data along with information about the processing.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure (Article 17)

Also known as the "right to be forgotten", you can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restriction of Processing (Article 18)

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects. We do not currently use automated decision-making processes.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In complex cases, this period may be extended by up to two months, in which case we will inform you of the extension and the reasons for it.

We may need to verify your identity before processing your request to ensure the security of your personal data.

Data Transfers

We primarily store and process your data within the United Kingdom and European Economic Area. If we transfer data outside this area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Protection Officer

Due to the nature and scale of our data processing activities, we are not required to appoint a formal Data Protection Officer. However, our management team oversees data protection compliance and can be contacted regarding any data protection matters.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 2024

fuse-matrix

Transforming home cooks into confident chefs through expert-led culinary education. Based in the UK, serving food lovers nationwide.

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